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About Us AB International Limited are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
AB International Limited
Almac House Church Lane Bisley Surrey GU24 9DR Mainland United Kingdom
Phone: +44 (0)1483 488799
Fax: +44 (0)1483 472657
Email: sales@ab-international.co.uk
VAT Number 572 6603 33
Company Registration 2587782 |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard and American Express. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Shipping And Handling For UK mainland deliveries, a standard charge of £5 is applied. Delivery is FREE for orders over £50 (excluding VAT).
For deliveries outside of the mainland UK, please contact us for a quotation. |
| Delivery Schedule We aim to despatch all orders within 1 working day (2-3 day delivery). Priority (next day) delivery can be arranged at an additional cost – please contact us for a quotation. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, VAT is charged at 17.5%. Please contact us if you are VAT registered within the EU and require the goods to be zero rated. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee At AB International, we believe you have the right to change your mind. We guarantee to take back form you any purchase that is unused, for a full refund if you have your receipt or for a credit note if not, as long as the product is returned within 28 days of purchase. All you need to pay is the postage.
Naturally, if your purchase is faulty we will refund you the full purchase price, or replace it straight away free of charge if you'd prefer. We will refund your postage costs on receipt of goods. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1483 488799 (International +44 (0)1483 488799) or fax us on +44 (0)1483 472657 or write to us at Almac House Church Lane Bisley Surrey GU24 9DR Mainland United Kingdom |
Privacy Policy AB International Limited do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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